ThorFortune Terms and Conditions

Welcome to ThorFortune Casino. By accessing or using our website at thorfortune.com, registering an account, or engaging with any of our services, you agree to be bound by these Terms and Conditions. Please read this document carefully before using our platform. These terms govern your relationship with us as the operator of ThorFortune Casino and apply to all games, bonuses, promotions, payments, and other services we provide. If you do not accept these terms in their entirety, you must not use our services.

1. General Information

At ThorFortune, we operate an international online gaming platform offering casino games, live dealer tables, sports betting, and exclusive in-house original titles. Our services are governed by and construed in accordance with the laws of Costa Rica, and any disputes arising from the use of our platform shall be subject to the jurisdiction of Costa Rican courts. We reserve the right to modify these terms at any time, and your continued use of our services following any changes constitutes your acceptance of the updated terms.

• We operate the primary domain thorfortune.com and may use mirror domains for accessibility purposes.
• Our platform is available on desktop, mobile browser, and via the ThorFortune Casino App for Android and iOS devices.
• We provide services in English and support multiple currencies including EUR, BRL, CAD, AUD, NZD, NOK, SEK, DKK, CZK, ZAR, PLN, CHF, USD, JPY, BTC, LTC, TRX, and other cryptocurrencies.

2. Eligibility and Account Registration

Here at ThorFortune, we require all players to meet specific eligibility criteria before opening an account. By registering with us, you confirm that you satisfy all of the following conditions:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You are not a resident of any restricted country (see Section 4).
• You are acting on your own behalf and not as an agent for any third party.
• You have not previously been excluded, banned, or suspended from our platform.
• You will only register and maintain one account with us. Duplicate accounts will be closed and associated funds may be forfeited.

When completing the ThorFortune Casino sign up process, you must provide accurate, complete, and up-to-date personal information. We reserve the right to request identity verification at any time, including before processing your first withdrawal. Verification may include a phone call or video verification session.

3. Know Your Customer (KYC) and Verification

As part of our compliance obligations, we conduct KYC checks on all accounts. At ThorFortune Casino, we may request documents including government-issued photo identification, proof of address, and proof of payment method. Verification is mandatory at first withdrawal and may be requested at any other time. We will not process a ThorFortune withdrawal until all required documentation has been submitted and approved. Failure to provide valid documents may result in account suspension and the withholding of funds pending investigation.

4. Restricted Countries and Jurisdictions

Our ThorFortune Casino services are not available to residents or citizens of the following territories. By using our platform, you confirm that you are not located in, or attempting to access our services from, any restricted jurisdiction:

4.1 Primary Restricted Territories

• United States, United Kingdom, Spain, France and all French overseas territories (including Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia)
• Netherlands, Dutch West Indies, Curaçao, Israel, Lithuania

4.2 Additional Restricted Jurisdictions

• Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea, DR Congo, Fiji, Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, Crimea (Ukraine), Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe
• All countries currently listed on the FATF blacklist or greylist, including Albania, Cayman Islands, Jamaica, Jordan, Haiti, Morocco, Panama, Philippines, Senegal, Turkey, and UAE

Additionally, certain game providers impose their own geographic restrictions. For example, Amatic titles are unavailable in Australia; Microgaming games are unavailable in the US, UK, Italy, Denmark, South Africa, France, Spain, Belgium, Australia, Singapore, Taiwan, and the Philippines; NYX games are unavailable in Canada; and NetEnt jackpot titles are blocked in various jurisdictions. We apply these provider-level restrictions automatically.

5. Deposits, Withdrawals, and Payment Terms

5.1 Deposits

We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, and a range of cryptocurrency options including Bitcoin and others. The minimum qualifying deposit for our welcome bonus is €15, though general minimum deposit amounts may vary depending on your country and selected payment method. Before initiating a ThorFortune Casino deposit, please ensure your chosen method is available in your region.

5.2 Withdrawals

At ThorFortune, we process withdrawal requests within up to 72 hours (3 business days), after which additional processing time applies depending on your chosen payment method. Minimum withdrawal amounts range from €50 to €120 depending on country and method. Withdrawal methods include Visa (OCT), Mastercard Payment Transfer, bank transfer, and cryptocurrency. Please note that bank transfers may incur an intermediary fee of up to €16.

Our ThorFortune Casino withdrawal limits are determined by your loyalty rank and are displayed in the cashier. Any single win exceeding €10,000 will be paid in monthly installments of €10,000. Additionally, your deposit balance must be wagered at least three times (x3) before any withdrawal can be processed.

5.3 VPN Policy

The use of VPN services or any other technology designed to mask your true geographic location is strictly prohibited on our platform. We reserve the right to void winnings, close accounts, and withhold funds in cases where VPN use is detected.

6. Bonuses and Promotions

6.1 Welcome Package

Our ThorFortune Casino bonus welcome package consists of three deposit bonuses, each requiring a minimum deposit of €15. The maximum bonus awarded is €150 per deposit, with a potential total of approximately €450, plus 250 Free Spins distributed at 50 per day over five days on selected BGaming slots (including Gates of Olympus, Aztec Magic, Johnny Cash, and Platinum Lightning). The maximum win from welcome free spins is capped at €50. All bonuses are auto-credited — no thor fortune bonus code is required for the standard welcome offer.

6.2 General Bonus Terms

• Welcome bonus carries a 40x wagering requirement.
• Maximum bet while a bonus is active is €5 per spin or round.
• Maximum win from a bonus is capped at 10x the bonus amount.
• Bonuses expire after 14 days if wagering requirements are not met.
• We reserve the right to withdraw or modify any promotion without prior notice.

6.3 Other Promotions

We at ThorFortune offer a wide range of additional promotions including a Sportsbook Welcome Package (up to €450 across three deposits), a Highroller Bonus (minimum deposit €300, maximum bonus €500, 40x wagering, available every 30 days — not available to players in Finland), Sunday Reload offers, Finland-specific 250 Free Spins, Rakeback up to 18%, and regular tournaments including the SpinoLeague and Jackpot League. We also participate in provider-funded promotions such as BGaming Drops and Drops & Wins. All promotions are subject to their individual terms and may vary by region.

7. Loyalty Program and VIP Club

Here at ThorFortune, we reward loyal players through two cashback schemes. Our Casino Weekly Cashback is calculated on net deposits and ranges from 5% (for net deposits of €20–€1,000) up to 12.5% (for net deposits of €25,000 and above). Our Sports Weekly Cashback is based on your loyalty rank: Bronze (6%, up to €300), Silver (7%, up to €1,000), Gold (8%, up to €2,000), and Platinum (10%, up to €5,000). Both schemes are net-loss based and credited weekly.

Our ThorFortune VIP Club is available by invitation only to our most valued players, offering up to 25% cashback, a dedicated personal manager, and elevated withdrawal limits. Entry to the VIP Club is at our sole discretion.

8. Responsible Gambling

We at ThorFortune are committed to promoting responsible gambling. We offer a range of tools to help you manage your gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion. If you believe you may have a problem with gambling, we encourage you to contact our support team at support@thorfortune.com. We take player welfare seriously and cooperate with recognised responsible gambling organisations.

9. Prohibited Activities

By using our platform, you agree not to engage in any of the following activities:

• Fraudulent activity, collusion, or any form of cheating
• Using software, bots, or automated tools to gain an unfair advantage
• Money laundering or any activity that violates applicable anti-money laundering laws
• Opening multiple accounts or abusing our bonus system
• Accessing our services from a restricted jurisdiction using a VPN or proxy

We reserve the right to suspend, restrict, or permanently close any account found to be in violation of these rules, and to withhold any funds associated with prohibited activity pending investigation.

10. Intellectual Property

All content on our ThorFortune Casino platform — including software, game content, graphics, logos, and ThorFortune Originals in-house games — is protected by intellectual property law. You may not reproduce, copy, distribute, or commercially exploit any content from our platform without our express written permission.

11. Limitation of Liability

Our ThorFortune platform is provided on an "as is" basis. We do not guarantee uninterrupted or error-free access to our services. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform, including but not limited to loss of winnings due to technical failures, connectivity issues, or third-party service disruptions.

12. Contact and Support

Our ThorFortune Casino customer support team is available 24 hours a day, 7 days a week via live chat directly on our website. For account-related queries and closure requests, please contact us at support@thorfortune.com. For data protection matters, general inquiries, or to reach our Data Protection Officer, please write to contact@thorfortune.com. We aim to respond to all email inquiries promptly and professionally.

These Terms and Conditions were last reviewed and updated by our legal team. We encourage all players to revisit this page periodically to stay informed of any changes. Your continued use of the ThorFortune Casino platform constitutes your acceptance of the most current version of these terms.